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Frequently Asked Questions

PMJ promises a 15-day money back policy, meaning you can return the product within 15 days of delivery for a 100% refund. Click here for more information

Our jewellery comes with the following certification of purity:
  • 1. GIA certification for Solitaires
  • 2. SGL or GJTL for diamond jewellery
  • 3. BIS hallmark for gold purity

Yes! You absolutely can as our jewellery be it online or offline, is of the same make and comes with certifications and hallmark.

To care for your diamond/gold jewelry, clean them regularly using a gentle cleaner and a soft cloth, store them separately to prevent scratches, and remove them before doing activities that may damage them.

The 4Cs of diamond grading are four important factors that are used to evaluate a diamond's worth and quality. These factors are Carat weight, Clarity, Color, and Cut. They play a crucial role in determining the rarity and beauty of a diamond, and are commonly used by both jewelers and buyers to evaluate its value. Click here for more information

Yes! you absolutely can. We at PMJ specialize in providing jewellery that is fit for you. COnnect with us over phone or Visit our nearest store today.

A diamond certification is a document that provides an official evaluation of a diamond's characteristics and quality by an independent gemological laboratory. The certification includes information about the diamond's 4Cs - carat weight, clarity, color, and cut - as well as other important information such as the diamond's measurements, fluorescence, and any treatments it has undergone.

Depending on your budget, It is optimal to purchase a diamond between 50cents and 1 Carat. This is the ideal size for an engagement ring.

We sell a variety of gold jewelry types, including 22KT and 18KT gold, as well as white gold and rose gold.

Yes, You can but only on selective pieces

The main difference between gold plating and solid gold jewellery is that gold plating has a thin layer of gold over a base metal, while solid gold is made entirely of gold.

The best way to clean and care for gold jewelry is to use a mild soap and warm water to gently clean it, then dry it thoroughly with a soft cloth. Avoid using harsh chemicals or abrasive materials that can damage the gold.

The time taken for processing orders depends on the product chosen. For a ready to ship product, it takes 2 working days to process the order after which the product will be shipped. For a made to order product, it regularly takes 25- 30 working days from the day of order confirmation to make the product and ship it to you.

It takes upto 5-7 working days from the day of order confirmation to deliver the products within India and 14-21 working days from the date of dispatch confirmation to deliver the product to an international address. You will receive an email notification with tracking information once your package has been shipped, so you can track its progress and estimated delivery date. For more information in detail please refer to our Shipping policy

Yes we do. It takes 14-21 working days from the date of dispatch confirmation to deliver product to international address, provided that delivery is not delayed by any governmental authority which includes customs clearance. For more information in detail please refer to our Shipping policy

Shipping is absolutely free to all locations across India. For more information in detail please refer to our Shipping policy

We do accept cancellation and changes request on orders but there may be certain orders that PMJ cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. For more information in detail please refer to our Cancellation policy

We accept credit cards, debit cards, international cards, net banking or cash on delivery. For more information in detail please refer to our Payment policy

Yes, we take the security and privacy of our customers information very seriously and have implemented various security measures, such as encryption and secure payment gateways, to ensure that your credit card information is protected on our website.

No, we currently do not offer any financing options.

No, the purchase price at the checkout page is final. It includes local taxes and local shipping charges.

Yes, if you currently have a coupon code, which is valid, you can redeem it at the checkout page.